Associate Director of Infrastructure & Cyber Security

Go back Countess of Chester Hospital NHS Foundation Trust

The closing date is 19 January 2026

The post holder will, under the direction of the Director of Digital, be responsible for all services activities relating to the IT Infrastructure and Information Security, including the Service Desk, Data and Voice networks and the Server estate. This will include the management of all technical staff and to work with all external suppliers engaged on those activities.

The postholder will be the Digital and Information Security technical lead for IM&T across the Trust, ensuring that the Trust has a secure, flexible, resilient infrastructure that has the capacity to enable the delivery of trusted, reliable IT services to the right people in the right places at the right times. This will include ensuring the effective planning and co-ordination of Digital and Data projects, delivered to agreed service levels by trained, skilled and motivated staff.

The postholder will be responsible for advising the Trust on the most appropriate implementation for new technology strategies and assess emerging technologies for their value and validity to the Trusts business, providing recommendations to the Trust on actions to be taken in response.

The list below is to outline the main duties involved; however, this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.

• Be responsible for ensuring that a high-quality, seamless IT technical service is delivered to the Trust incorporating technical support for systems, data and voice services. Act as the lead person for decision making and implementation of any actions regarding the running of the Trust's infrastructure service.
• Oversee the delivery of an effective DIGITAL Service desk and set of comprehensive and proactive DIGITAL support services.
• Liaise with end users, third parties and technology partners in order to resolve highly complex IT issues as a major part of the role, on an ongoing basis.
• Actively promote electronic working at all levels within the organisation to support the Trust's organisational development and service modernisation plans.
• Ensure that any Informatics work undertaken supports and does not adversely impact the availability of business critical systems. Ensure that the any risks or incidents or appropriately assessed and managed and that any serious implications are reported appropriately.
• Develop and implements policies, procedures, SOP's and services relating to the IT Infrastructure which impact across the whole Trust.
• Provide expert and specialist IT security and technical input to the development and delivery of the Trust's DIGITAL Strategy.

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds.
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

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