Digital Solutions Lead

Job Title:
Digital Solutions Lead

Location:
Chester, Manchester or London (Hybrid)

Full Time, Permanent

Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Springer Health+ is a leading global medical communications and education provider. Working in partnership with pharmaceutical companies and key opinion leaders. At Springer Health+, we see beyond the data – we see the people behind every breakthrough. We do more than help experts across the medical community keep up with science; we help them move it forward, making healthcare smarter and more human.

• Provide tactical and strategic insights on specific digital deliverables that will meet customer challenges, including recommendations for timelines and budgets for these solutions.
• Present compelling digital solutions to customer communication and engagement challenges in collaboration with colleagues in the scientific and client services teams during multistakeholder client pitches.
• Educate internally and externally on contemporary digital marketing techniques such as omni-channel and the value of these concepts to medical communications and medical education, including recommendations for timelines and budgets for these solutions.
• Collaborate with delivery team members across scientific, client, technical services and external vendors to ensure smooth delivery on sold projects.
• Curate and evolve our digital capability promotional materials to reflect our digital competencies, including recommendations for timelines and budgets for these solutions.
• Coordinate with sales, accounts, and general managers across our international teams.
• Proactively collate and share digital innovation success stories being developed by dozens of stakeholders across the global business.
• Help to build digital specific plans as part of wider account planning activities that drive incremental revenue growth within organic accounts based on digital solutions, including recommendations for timelines and budgets for these solutions and how these would be delivered – a roadmap.
• Adherence to timesheets and commercial tracking process.

• Strong understanding of delivering digital extensions to traditional publications and medical meetings outputs.
• Strong understanding of contemporary pharma marketing practices, omnichannel, MCQs etc. and how to develop ideas and solutions that integrate into those customer and 3rd party owned environments.
• Ability to apply design thinking and agile methods to digital solution conception and development.
• Excellent presentation, written and verbal communication skills, and stakeholder engagement skills.
• Be able to quickly understand customer marketing landscapes, and therapy specific communications challenges.
• Ability to translate complex technical concepts into clear, actionable strategies while ensuring alignment with project timelines and budget constraints.
• Self-starting, auto- didacting and able to remain up to date on the continually evolving world of digital comms in pharma medical marketing.
• Understanding of the commercial factors in pricing and managing projects in healthcare communications.
• Demonstrable experience in a Medical Communications agency setting, preferably med affairs focused. A working knowledge of Medical Education practices is also desirable.
• You must have extensive experience of delivering digital extensions to traditional publications and medical meetings outputs.
• Extensive client interaction experience around the conception and delivery of digital projects.
• Ability to integrate…