Club Receptionist

£15,238.08 Per Annum / £12.21 Per Hour, 24 Hours (3 days)

You will be the first person our leisure guests meet as they enter our Hotel Leisure Clubs; these guests could be club members, hotel residents or day visitors. Understanding their needs and ensuring they have a wonderful experience is a key part of your role.

You will be pivotal in welcoming hosts into our hotels and be knowledgeable about the Leisure Club.

You will need to be organized and enjoy greeting guests in a professional but personable manner. You will enhance their experience by helping to plan their visit and recommending treatments and other services.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days—this means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships that sit alongside our detailed brand training—view the most popular courses on our careers pages.

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well‑fueled.
• Access to high‑street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer‑a‑friend bonuses, starting at £250.

• A calendar of wellness activities – from healthy lunches to wellbeing walks and payday treats, not forgetting our annual #Healthy Habits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, Double Tree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.