UX Designer - Credit Cards; FTC

Job Title

UX Designer (12-Month FTC)

Location(s):
Chester / Manchester

Salary: £59,850 - £66,500

Hours:

Full-Time

Duration: 12-Month Fixed-Term Contract

Working Pattern:
Hybrid—at least 2 days per week or 40% of time in office.

Hybrid Working, Job Share

We’re looking for an experienced User Experience Designer to join our Credit Cards design team in Chester (will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which we engage and build relationships with our business customers, while supporting them with the right products, tools and services to meet their needs.

We’re looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and user research and usability testing.

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI elements on screen.
• Bring designs to life with a choice of prototyping software, such as Sketch, InVision, Figma, Axure, Adobe XD.
• Balance business requirements with user needs – gathering user research and rationale to align stakeholders on individual user needs; push back diplomatically when necessary to act on what’s right for the customer.
• Be adaptable to the technical constraints of different platforms yet still give guidance on creating the best possible end user experience.
• Advocate customer inclusion – designing for accessibility for a wide range of ages, backgrounds and technical abilities.

• Demonstrable experience within User Experience design/Interaction Design.
• Strong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background).
• Full ownership of the Interaction Design project.
• Excellent prototyping and layout skills that can be articulated clearly to internal customers and development teams.
• Comfortable using existing design systems, proactively recommending new ways to improve and extend them.
• Ability to interpret quantitative and qualitative research, and how this informs the interaction design process.
• Familiarity working in a complex landscape – ideally, experience in financial services.
• A collaborative mindset to work closely and quickly with a multi-disciplinary team.
• Strong ability to see designs through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users.
• Strong advocacy of customer inclusivity and accessibility.

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. It’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• Generous pension contribution up to 15%
• Discretionary annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• Wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. With us, you’ll have a key role to play in shaping the financial services of the future, while the scale and reach of our Group gives you many opportunities to learn, grow and develop.

We keep your data safe. We’ll only ever ask for confidential or sensitive information once you’ve formally been invited to interview or accepted a verbal offer, at which point we run our background checks. We’ll always explain what we need and why.

We’re committed to building a workforce that reflects the diversity of our customers and communities. Together we’re building a truly inclusive workplace where all colleagues can make a real difference.