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Event Manager / Planner Customer Service Rep Bilingual Client Relationship Manager

Head of Guest Experience & Visitor Services

Job in Chester, Cheshire, CH1, England, UK
Listing for: Storyhouse
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep, Bilingual, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 GBP Yearly GBP 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A community-focused visitor service organization in Chester seeks a Head of Visitor Services to provide strategic leadership for visitor and client services. You will ensure all interactions are welcoming and accessible while driving high standards of customer care across all areas. The ideal candidate has a minimum of three years’ experience in senior management within a public-facing venue and is committed to equity and inclusion.

Join us in enhancing visitor experiences and operational effectiveness.
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