Customer Service Advisor

Position: Holiday Let Customer Service Advisor
WE'RE HIRING! Customer Service Superstars Needed - Chester 🔥

Start Date:

Tuesday 10th March

Contract:

12 weeks minimum
Pay: £13.68 per hour (inc. holiday roll‑up)

Hours:

9:00am - 5:30pm, Monday to Friday (NO bank holidays!)

Location:

Chester - gorgeous, modern offices with easy public transport access

Are you the kind of person who walks into a room and brings the energy with you?
Love chatting to people? Thrives in a fast-paced, buzzy environment?

If you're nodding along… keep reading 👇🏼

🌟 About the Role
My client is one of the UK's leading names in the holiday‑let scene - and as they head into their busiest season of the year, they're looking for three lively, resilient, customer-focused people to join their growing team.

You'll be the first voice potential partners hear when they call in. No two calls are the same - some clients are ready to go right now, others are just exploring ideas, and you'll guide each one through the journey with confidence and personality.
🎧 What You'll Be Doing

Handling 30-40 inbound and outbound calls a day
Adapting your approach depending on where each enquiry is in their onboarding journey
Sending follow-up information packs and support materials
Delivering upbeat, confident, brilliant customer service
Working with a big, vibrant team who genuinely enjoy what they do
💥 What You Bring
This team teaches the technical bits - what they need is YOU:

Big energy
A natural people-person
Resilience when things get busy
A positive, can-do attitude
Confidence handling varied conversations
Able to commit to the full 12 weeks

Office customer service experience is great, but not essential - if you've got the soft skills and the personality, they'll teach you the rest.
✨ What's in It for You?

2‑day classroom training - they set you up for success
No weekends, no bank holidays
Prime office space in Chester
A lively, fast-paced environment
Work with a supportive team during the most exciting time of the year🚀 Ready to Start This Tuesday?
If you're available, energetic, and up for a fun challenge, contact Michelle at Hays today!

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