Senior Contracts Facilitator - International markets

Senior Contracts Facilitator Location

Chester, North West England (Hybrid: 2–3 days per week in-office).

Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential.

Our client is a highly successful global organisation experiencing rapid growth across international markets. To support this expansion, they are seeking a Senior Contracts Facilitator to join their international enterprise contract facilitation team.

As Contracts Analyst / Facilitator you will manage the delivery of contract review, negotiation and issue resolution across EMEA, APAC, and Canada. You'll collaborate with the contract legal support team and other cross-functional stakeholders.

• Train, lead, and perform quality control within a team of international Contract Facilitators.
• Experienced in intake, template selection, , negotiation, execution, and storage.
• Create training materials in collaboration with International Legal, leveraging a deep knowledge of contract terms and conditions and negotiation best practices, and BMS Standard Operating Procedures.
• Confidently facilitate, including drafting, negotiating and redlining, highly complex international contract types in collaboration with internal stakeholders and CLS as required by BMS SOPs and escalation protocols.
• Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts.
• Collaborate closely with international and local legal teams and other key market stakeholders for reviews and escalations.
• Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.
• Act as the first escalation point on substantive contracting related questions.
• Appropriately document systems and processes, including collaborating with CLS and International Legal Teams to ensure relevant tools (such as playbooks) and contract templates are up to date.
• Make recommendations for continuous improvement with standardization, process simplification, and automation to elevate the customer experience.
• Grow and develop an evolving customer focused organization internally and externally.
• Assess and analyse data to report SLA, KPIs, and other team performance metrics to support execution of long-term business plans and growth and share with Pod Leads to drive business decisions.

• Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential.
• Bachelor's degree required: LLB, paralegal certification or other relevant formal legal contracts experience preferred.
• Direct experience in redlining, contract language and negotiation of contract terms.
• Prior experience with legal and contracting within the pharma/biotech/CRO industry and team leadership required.
• Experience in international contracting (EMEA/APAC & Canada) including any local nuances that may impact contracting.
• Experienced in facilitating a contract from intake, template selection, drafting, redlining and negotiation through escalation, approval, signature and storage.
• Experience with Contract Lifecycle Management technology (e.g., Icertis) to automate and streamline processes.
• Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus.
• Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment.
• Familiarity with Icertis would be preferred.
• Excellent understanding of pharma contracting, compliance, and policies relevant to the services within the remit of the role.
• Proven leadership success and demonstrated ability to work and influence within a matrix structure.

£42,000 to £45,000 + 14% annual bonus
Benefits include: 26 days holiday + bank holidays, Family healthcare cover & life assurance, Attractive company pension scheme, Career development support & funding for professional qualifications

To be considered, please send your CV to:

Jonathan Grimes –