Product Manager - Platform

Product Manager - Platform

Join to apply for the Product Manager - Platform role at Forge Holiday Group

Base pay range:
Direct message the job poster from Forge Holiday Group

• 🏡
  
  Location:
  
  Hybrid - 2+ days a week in our Chester HQ
• 📍 Team:
  Platform, Data & AI Product |
  
  Reports to:
  
  Chief Product Officer

At Forge Holiday Group, we don’t just do holidays, we create memories. With market-leading brands like Sykes Holiday Cottages
, Forest Holidays
, and Bachcare in New Zealand, we’re 1,700+ strong and powered by four values:
One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

This is not a feature-factory role.

As Product Manager, Platform
, you’ll treat our backend services, internal tools, and operational systems as products - with clear vision, measurable outcomes, and long-term ambition.

From finance and operations to people systems and core technical platforms, you’ll own how our internal ecosystem evolves - simplifying how work gets done, reducing friction, and enabling Forge to scale.

This is a high-influence, cross-functional role working closely with product, technology, operations, finance, and transformation teams to build the foundations that power Forge’s future.

• ➡️ Own the product vision and roadmap for internal platforms and systems
• ➡️ Treat backend services and operational tools as products with clear outcomes
• ➡️ Map end-to-end processes to uncover inefficiencies, risks, and opportunities
• ➡️ Prioritise improvements that drive measurable operational impact
• ➡️ Reduce manual work, friction, and process complexity
• ➡️ Align platform evolution with business strategy, product direction, and AI ambition
• ➡️ Partner with the CPO, CTO, architects, and business leaders
• ➡️ Support change through communication, enablement, and adoption
• ➡️ Use data and insight to measure success and continuously improve

• ✅ Proven product management experience across discovery, prioritisation, and delivery
• ✅ Experience owning complex, cross‑functional problem spaces
• ✅ Strong background treating internal systems or platforms as products
• ✅ Confidence mapping workflows and designing better ways of working
• ✅ Excellent communicator who creates clarity and alignment
• ✅ Analytical, outcome‑focused, and pragmatic
• ✅ Passion for building scalable, well‑designed platforms that empower teams

Experience in complex operational environments, large‑scale platforms, internal tooling, automation, workflow systems, or data platforms.

• 🏖️ 33 days holiday (+ up to 5 extra with long service)
• 🎂 Birthday day off
• 🌱 Two paid volunteering days per year
• 👶 Enhanced Maternity & Paternity Leave (24 weeks maternity, 3 weeks paternity at 100% pay)
• 💻 Hybrid & flexible working
• 🧠 Health cash plan, wellbeing discounts, and 24/7 mental health support
• 🏡 Exclusive discounts on holiday stays for you, family, and friends

👉
Apply today to help us build the platforms, systems, and workflows that power the future of Forge Holiday Group - and enable exceptional experiences at scale.

Mid‑Senior level

Full‑time

Product Management, Information Technology, and Other;
Travel Arrangements, Retail, and Hospitality