Administrative Support Officer

Administrative Support Officer – Community Response Hubs

The West Cheshire Health Collaborative (CWP & COCH) are excited to offer the opportunity to work as an Administrative Support Officer to join one of our Community Response Hubs based in Chester, Ellesmere Port and Tarporley. This is a permanent post and part‑time, 21 hours per week.

We are newly developing community response hubs, bringing together existing services to care and support patients across the Western Cheshire footprint. Our aims are to support people to return home from hospital as soon as they are medically fit and also to support people at home and avoid a hospital admission where appropriate.

Shortlisting for this vacancy will commence on 13 March 2026, and the proposed interview date is 26 March 2026.

• Process referrals and use patient allocation systems.
• Scan, photocopy, and upload documents to electronic records.
• Answer telephone calls and forward/redirect calls.
• Arrange meetings and take meeting notes.
• Perform a full range of administrative and reception duties.

• Excellent communication and organisational skills.
• Flexible, can‑do approach and a professional, friendly, welcoming manner.
• Working knowledge of general office procedures and Microsoft Office packages; full training will be provided on CWP systems.

All new starters will commence in post on a fixed start date each month, in line with our Prepare to Care (P2C) induction programme. P2C offers up to three weeks training to support you to meet the induction and initial training requirements of the role.

CWP is a disability confident employer and a proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award. The Trust supports the Real Living Wage as set by the Living Wage Federation.