Customer Service Administrator - temporary

Customer Service Administrator - temporary

Chester city

£14.10 per hour

Our client based in Chester city are seeking a detail-oriented and organised Customer Service Administrator to join their team on an ongoing temporary basis. The ideal candidate will be responsible for managing and maintaining data integrity, ensuring accurate data entry, and supporting customer service functions within the organisation.

Monday-Friday. 9:00am-5:30pm.

£14.10 per hour, paid weekly each Friday.

Duties

* Maintain and update databases with accurate information.

* Communicate with customers via telephone, email and webchat

* Perform data entry tasks with a high level of attention to detail.

* Assist in the preparation of reports and documentation as required.

* Utilise internal CRM software and Microsoft Office applications for various administrative tasks.

* Manage clerical duties including filing, organising documents, and responding to correspondence.

* Demonstrate effective phone etiquette when communicating with clients and colleagues.

* Collaborate with team members to streamline data management processes.

Skills

* Experience navigating internal CRM software and Microsoft Office applications.

* Strong organisational skills with the ability to manage multiple tasks efficiently.

* Financial services background is desirable

* Excellent clerical skills, including attention to detail in data entry.

* Effective phone etiquette and communication skills.

* Ability to work independently as well as part of a team.

* Strong computer literacy with an aptitude for learning new software tools.

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Business in relation to this vacancy