Digital Administrator

Assist with improving the adoption of new technology to enhance patient access and experience.

Undertake Digital Clinical Safety training, essential and intermediate level.

Support population health management improvements in care quality and PCN operational efficiency. Look at evidence and information available to support understanding of challenges and in collaboration with the DTL identify possible solutions and track impact of change.

Support Quality Improvement projects to deliver PCN priorities.

PCN data submissions and PCN IT requirements.

Management of PCN Network Drive. To assist with operational project management processes, developing reports and action logs.

Gather data from GP clinical systems EMIS and undertake initial analysis.

Develop templates and reports on the GP clinical system.

Assist in the collection of information for performance reporting on work streams to support information and data flow.

To work with the Clinical Directors and DTL to ensure the smooth and efficient operation of the PCN, including support in preparing meeting papers, coordination of stakeholder meetings and supporting the dissemination of key publications to the network members.

Assist the DTL in administrative duties relating to PCN activities and work streams.

Ensuring all administration paperwork, including the taking of meeting minutes, are drafted promptly, and are distributed / uploaded where appropriate.

Support the PCN by planning and organising meetings, including planning staff and patient engagement events as directed, providing all necessary supporting material.

Deal with any queries / requests from PCN members accurately and within a timely manner and to deadlines set.

Ensure there is effective communication and dissemination of information between practices, Practice Managers and wider stakeholders as appropriate.

Support the team in understanding the current guidance for PCNs from NHSEI and keeping informed of any new guidance or significant news.

To raise awareness of the operational and administrative processes within the PCN. To be a proactive team player, be able to manage their own time and workload and work under own initiative.