Warranty Technician - Birtley

Overview

Motorpoint is the UK’s leading omnichannel car retailer of nearly new cars. We aim to be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We strive to create a fantastic place to work for our colleagues to deliver the best possible experience for customers. We operate with values that are PROUD, HAPPY, HONEST, SUPPORTIVE and believe in working TOGETHER.

Warranty Technician

Location: Birtley

Contract Type: Permanent

Hours: 42.5 hours across 5 days (Monday to Friday)

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
• Perform major mechanical repairs including engine and gearbox replacements.
• Conduct root cause analysis and ensure repairs meet manufacturer standards.
• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
• Complete final road tests, re-calibrations, and system resets.
• Accurately document all findings and repairs for warranty submissions.
• Liaise with customers to explain diagnostics and build trust.
• Support MOT testing and Pre-Delivery Inspections when needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and compliance with DVSA and Health & Safety.

• IMI Level 3 (or equivalent) qualified technician.
• Proven experience in advanced vehicle repairs and diagnostics.
• Strong communication skills, especially when dealing with customers.
• High level of accuracy in administration and documentation.
• MOT testing qualification (or willingness to support in this area).
• A proactive, reliable team player who takes pride in their work.

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. We strive to create the best possible experience for our customers and work with a team that is fun, friendly and gets things done. We live by our values and aim to be a great place to work.

Salary: £40,000 - £45,000 per annum

Closing Date: 22 February 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

EEO statement: We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.