Terminal Manager - Chesapeake, VA

Overview

Location: Chesapeake, VA (Primary Terminal)

Reports To: Director of Transportation Operations

Position Summary

The Terminal Manager is responsible for the overall leadership, performance, and profitability of multi-terminal transportation operations supporting port drayage and regional over-the-road (OTR) van freight. This role oversees day-to-day operations across three operating fleets, manages a team of direct reports, and ensures safe, efficient, and compliant transportation services across the ports of Savannah, Charleston, Wilmington (NC), and Norfolk (VA).

The Terminal Manager provides strategic and hands-on leadership for approximately 110 tractors and drivers
, including both company-employed drivers and independent contractors, and is accountable for the successful execution of 25,000–30,000 container moves annually
.

Operational Leadership & Oversight

• Lead and manage all terminal operations across three fleet locations, ensuring consistent execution of company standards, policies, and procedures
• Oversee port drayage and regional OTR van operations, balancing service performance, cost control, and asset utilization
• Provide direct leadership to a team of 6 direct reports
  , including operations, dispatch, and supervisory staff
• Participate as a representative of Givens Transportation in Truckload and Maritime Association organizations and meetings

Safety, Compliance & Risk Management

• Champion a strong safety culture across all terminals and driver groups
• Ensure compliance with DOT, FMCSA, port authority, and company safety requirements
• Investigate accidents, incidents, and service failures; implement corrective actions and preventive measures

Fleet & Driver Management

• Oversee utilization and productivity of 110 tractors and associated drivers
  , including company drivers and independent contractors
• Manage driver performance through coaching, mentoring, discipline, and corrective action when required
• Partner with recruiting and onboarding teams to support driver hiring, retention, and engagement

Financial & Performance Management

• Own terminal-level P&L performance, focusing on fleet profitability, cost control, and margin improvement
• Monitor KPIs related to utilization, revenue per tractor, cost per move, driver productivity, and service metrics
• Develop and execute plans to improve operational efficiency and profitability

Dispatch Operations & Process Improvement

• Provide leadership, training, and support to dispatch teams to ensure effective load planning and execution
• Drive continuous improvement initiatives across dispatch, yard operations, and driver communications
• Standardize best practices across terminals while allowing flexibility for local market conditions

Cross-Functional Collaboration

• Collaborate with sales, customer service, maintenance, safety, and finance teams to ensure aligned execution
• Support customer relationships by ensuring operational commitments are met and service issues are resolved promptly

Required

• High School Diploma or GED
• Minimum 5 years of experience in transportation operations
  , preferably in port drayage and/or regional OTR environments
• Proven direct supervisory experience managing operations staff and drivers
• Strong working knowledge of DOT regulations, driver management, and fleet operations

Preferred

• Bachelor’s Degree in Transportation, Logistics, Business, or a related field
• Experience managing multi-terminal or multi-fleet operations
• Experience overseeing both company-employed drivers and independent contractors
• Strong leadership and people management skills
• Operational and financial acumen with the ability to interpret performance data and KPIs
• Excellent communication and decision-making abilities
• Ability to thrive in a fast-paced, high-volume operational environment
• Problem-solving mindset with a focus on continuous improvement

• Combination of office-based and field-based work
• Availability to support operations outside of standard business hours as required
• Travel between terminal locations and port facilities as needed