Terminal Manager

Terminal Manager

Chesapeake, VA
• Full‑time

The Terminal Manager is responsible for the overall leadership, performance, and profitability of multi-terminal transportation operations supporting port drayage and regional over-the-road (OTR) van freight. This role oversees day‑to‑day operations across three operating fleets, manages a team of direct reports, and ensures safe, efficient, and compliant transportation services across the ports of Savannah, Charleston, Wilmington (NC), and Norfolk (VA). The Terminal Manager provides strategic and hands‑on leadership for approximately 110 tractors and drivers, including both company‑employed drivers and independent contractors, and is accountable for the successful execution of 25,000–30,000 container moves annually.

• Lead and manage all terminal operations across three fleet locations, ensuring consistent execution of company standards, policies, and procedures
• Oversee port drayage and regional OTR van operations, balancing service performance, cost control, and asset utilization
• Provide direct leadership to a team of 6 direct reports, including operations, dispatch, and supervisory staff
• Participate as a representative of Givens Transportation in Truckload and Maritime Association organizations and meetings

• Champion a strong safety culture across all terminals and driver groups
• Ensure compliance with DOT, FMCSA, port authority, and company safety requirements
• Investigate accidents, incidents, and service failures; implement corrective actions and preventive measures

• Oversee utilization and productivity of 110 tractors and associated drivers, including company drivers and independent contractors
• Manage driver performance through coaching, mentoring, discipline, and corrective action when required
• Partner with recruiting and onboarding teams to support driver hiring, retention, and engagement

• Own terminal-level P&L performance, focusing on fleet profitability, cost control, and margin improvement
• Monitor KPIs related to utilization, revenue per tractor, cost per move, driver productivity, and service metrics
  
  Develop and execute plans to improve operational efficiency and profitability

• Provide leadership, training, and support to dispatch teams to ensure effective load planning and execution
• Drive continuous improvement initiatives across dispatch, yard operations, and driver communications
• Standardize best practices across terminals while allowing flexibility for local market conditions

• Collaborate with sales, customer service, maintenance, safety, and finance teams to ensure aligned execution
• Support customer relationships by ensuring operational commitments are met and service issues are resolved promptly

• High School Diploma or GED
• Minimum 5 years of experience in transportation operations, preferably in port drayage and/or regional OTR environments
• Proven direct supervisory experience managing operations staff and drivers
• Strong working knowledge of DOT regulations, driver management, and fleet operations

• Bachelor’s Degree in Transportation, Logistics, Business, or a related field
• Experience managing multi-terminal or multi-fleet operations
• Experience overseeing both company‑employed drivers and independent contractors

• Strong leadership and people management skills
• Operational and financial acumen with the ability to interpret performance data and KPIs
• Excellent communication and decision‑making abilities
• Ability to thrive in a fast‑paced, high‑volume operational environment
• Problem‑solving mindset with a focus on continuous improvement

• Combination of office‑based and field‑based work
• Availability to support operations outside of standard business hours as required
• Travel between terminal locations and port facilities as needed