Service Specialist, Trades ​/ Skilled Labor

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction.

The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting.

• Efficiently diagnose and perform field service repairs as directed and ensure proper completion to the customer's satisfaction.
• Ensure that all required parts, materials, and supplies are ordered and obtained prior to arriving at the job site.
• Identify and arrange procurement of additional items as needed after initial inspection and diagnosis.
• Adhere to all safety and environmental regulations and guidelines during repair and ensure work area is cleaned upon completion.
• Inform customers of completed repairs and communicate any problems or issues beyond the scope of the original service call.
• Maintain an adequate level of tools necessary to perform service requirements.
• Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed.
• Return all parts and materials not used upon completion per established guidelines.
• Provide labor hours daily to the Service Manager or Branch Administrator for timely posting to work orders.
• Prepare and submit expense reports with receipts and service truck mileage in a timely manner.
• Ensure the service truck is properly maintained in good working condition and appearance.
• Maintain personal appearance in a neat and professional manner and ensure professional communications with customers and coworkers.
• Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies.
• Continue with service training to enhance knowledge and remain current on new technologies.

• High School diploma or GED.
• Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery.
• Ability to read and interpret technical manuals and drawings.
• Commercial Driver's License (CDL).

* Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*