Customer Service Representative; Inside Sales

Required Skills

Location

Duration

:
Expected 04 month contract with possible extension

Pay Rate: $20/hr the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description

QUALIFICATIONS:

• Good customer service and communication skills
• Reliable, organized, detailed and focused
• Industry and sales experienced
• Moderate computer skills, including communicating internally and externally via email
• Work experience in Microsoft Office; proficiency in Excel
• Ability to multi-task and manage time well
• Knowledge of supply chain systems
• Knowledge of industrial products helpful
• High School Diploma or GED

RESPONSIBILITIES:

• Respond to customer inquiries, provide quotes and take customer orders
• Order and source products
• Negotiate sale and purchase prices
• Proactively generate sales and promote Company products
• Expedite backorders
• Assist with pulling inventory and preparing shipments
• Assist with customer returns
• Interact with customers and suppliers to obtain and fill orders correctly
• Troubleshoot customer concerns.

COMPETENCIES:

• Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation;
  Persuasiveness;
  Initiative;
  Interpersonal Skills;
  Time Management;
  Planning and Organizing Skills;
  Judgment