Automotive Service Advisor-- FGDC
Job in
Chesapeake, Virginia, 23322, USA
Listed on 2026-03-12
Listing for:
Compunnel Inc.
Full Time
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Duration
: 06 Months (Possibility of extension/conversion based on performance and budget)
Client
:
One of the largest Diesel Engines and Power Generators manufacturers in the US
The manager is looking for someone with at least 1-2 years of experience. Someone with experience as a service writer or service technician would be a great fit. They should also have the soft skills needed to blend in well with the team and treat customers with respect.
Duties- Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
- Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
- Assesses customers needs and gathers pertinent information.
- Creates basic work orders in appropriate systems.
- Provides some status updates to customers, as requested.
- At least 1-2 years of experience. Someone with experience as a service writer or service technician.
- Customer service, Attention to detail (Notations), Phone etiquette, Scanning and uploading data, Multi-tasking, and Mechanical knowledge etc.
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