Retail Service Specialist
Listed on 2026-02-06
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep -
Sales
Customer Success Mgr./ CSM
Retail Service Specialist
We are looking for someone who will thrive in a sales and service environment. Well provide the training you need on an array of AAA products and services to interface with members with confidence. Youll have the opportunity to earn base pay increases, bonuses opportunities, and career growth (90% of our managers are promoted from within).
This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.
This position fulfills member requests such as:, planning road trips, distributing maps and tour books, taking passport photos, and other services for members.
Our branch hours of operation are Monday through Friday 9:00 am 5:30 pm. We are closed on weekends and most holidays.
Qualifications:
Experience in retail sales, or similar customer service/sales environment
Proven ability to exceed assigned sales or service quality goals
Experience with Microsoft Office basics
A high school diploma or GED
Successful completion of background check and drug screening
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win.All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
Required
Preferred
Job Industries
- Customer Service
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