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Customer Service Associate

Job in Chesapeake, Virginia, 23322, USA
Listing for: The UPS Store
Full Time position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Join Our Team as a Customer Service Associate at The UPS Store in Chesapeake, VA!

Are you someone who enjoys helping others and thrives in a fast-paced environment? At The UPS Store in Chesapeake, VA, we’re looking for a friendly and motivated Customer Service Associate to join our team. If you’re ready to deliver exceptional service and make a difference in our customers’ day, we’d love to hear from you!

About Us

The UPS Store is your neighborhood destination for shipping, printing, and business services. We pride ourselves on providing top-notch service to our customers while fostering a welcoming and supportive work environment. As part of our team, you’ll play a key role in ensuring our customers have a seamless and positive experience.

What You’ll Do

As a Customer Service Associate, you’ll be the face of our store, assisting customers with a variety of services. Your responsibilities will include:

- Greeting customers with a warm and professional attitude.

- Assisting with shipping, packaging, and printing services.

- Handling transactions accurately and efficiently.

- Maintaining a clean and organized workspace.

- Answering customer inquiries and providing solutions to their needs.

- Supporting the team with daily store operations.

What We’re Looking For

We believe that great customer service starts with great people. Here’s what we’re looking for in our ideal candidate:

- A positive and friendly attitude with a passion for helping others.

- Strong communication and interpersonal skills.

- Attention to detail and the ability to multitask in a busy environment.

- No prior experience required—just a willingness to learn and grow with us.

- Reliability and a team-oriented mindset.

Why Join Us?

While we don’t currently offer additional benefits, we do provide:

- A supportive and collaborative work environment.

- Opportunities to develop your skills and gain valuable experience.

- The chance to be part of a trusted and well-known brand.

Our Culture

At The UPS Store, we value teamwork, integrity, and exceptional customer service. We’re committed to creating a workplace where everyone feels valued and empowered to succeed. If you’re looking for a role where you can make a real impact and enjoy coming to work every day, this is the place for you.

Ready to Apply? If you’re excited about this opportunity and think you’d be a great fit, we’d love to hear from you! Join The UPS Store in Chesapeake, VA, and help us deliver outstanding service to our community. Apply today!

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Position Requirements
10+ Years work experience
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