Receptionist, Administrative​/Clerical

About the Company

At H&R Block, we believe in the power of people helping people. Our overarching purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We pride ourselves on a high‑performing, connected culture where everyone feels they belong.

We are committed to continuous improvement through our long‑term strategy and transformation plan, Block Next, which focuses on innovation, client experience, and sustainable growth. Our culture encourages curiosity, creativity, and adaptability—welcoming those who embrace challenges as opportunities to make a meaningful impact.

Seasonal Client Service Professional/Receptionist – responsible for delivering outstanding client experiences while supporting our tax professionals. Focus is on client satisfaction today and building strong relationships for the future.

Location:

Chesapeake, VA.

Your work will be centered around helping others. You will inspire people to make confident, informed decisions about their lives, careers, and finances, building client relationships that grow stronger year over year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients based on their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong organizational and time‑management skills.
• Able to multi‑task effectively.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement plan, and employee stock purchase plan (subject to eligibility).
  to see all available benefits.