Retail Store Manager Cherry Hill, NJ

Family-owned Flynn

O'Hara Uniforms is a Philadelphia-based supplier and retailer of premium school uniforms, gym wear, and medical apparel. Founded in 1972, we are proud to offer our team members competitive pay, flexible scheduling, and a welcoming, team-oriented work environment.

Our Chery Hill, NJ retail location is currently seeking a Retail Store Manager
. In this role, you will oversee the daily operations of the store, lead the team, and ensure an exceptional customer experience while driving sales and profitability.

The Store Manager is responsible for overseeing sales performance, store operations, asset protection, and human resources functions to deliver outstanding customer service and maximize profitability.

Key responsibilities include:

• Directing and supervising associates in sales, inventory management, cash handling, and customer service

• Creating weekly schedules to ensure adequate floor coverage within budget guidelines; reviewing and submitting timesheets and payroll documentation accurately

• Promoting exceptional customer service by ensuring associates actively greet and assist customers and by addressing customer inquiries and concerns promptly and professionally

• Monitoring inventory levels and sales trends to make timely replenishment requests and maximize fulfillment

• Leveraging product knowledge to improve employee productivity, sales performance, and service levels

• Maintaining a clean, organized, and visually appealing store; ensuring visual merchandising standards are consistently met and training associates accordingly

• Ensuring compliance with all opening and closing procedures, cash register operations, bank deposits, and daily cash reconciliations

• Proactively managing loss prevention efforts to safeguard cash, merchandise, and company property

• Reducing employee turnover by hiring qualified candidates, onboarding effectively, setting clear expectations, and providing ongoing coaching and performance feedback

• Building strong customer relationships by motivating and inspiring the team; consistently modeling key sales and service behaviors

• Maximizing email capture opportunities to support customer communication initiatives

• Traveling as needed to school events, company meetings, and off-site projects

• Preparing for and overseeing physical inventories, receiving merchandise, and reporting discrepancies

• Ensuring compliance with all company policies, procedures, and applicable laws

• Performing other duties as assigned

• College degree in business or a related field preferred

• Minimum of 4 years of retail experience preferred

• At least 2 years of management or supervisory experience

• Bilingual (Spanish) preferred, but not required

• Proficiency with Windows-based software, including Microsoft Outlook, Word, and Excel

• Ability to analyze sales and inventory reports

• Open availability to support business needs (no late nights or Sundays required)

• Strong relationship-building skills with customers, peers, and leadership

• Confidence in decision-making and conflict resolution within a team environment

• Ability to remain calm and adaptable in a fast-paced retail setting

• Strong delegation and prioritization skills

• Proven leadership abilities with clear, effective written and verbal communication

• Ability to stand and move throughout the sales floor and stockroom for most of the day

• Physical capability to bend, kneel, lift up to 30 lbs., climb, carry, walk, and reach on a frequent basis