Management & Sales Training Program
Listed on 2026-01-07
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Retail
Retail & Store Manager, Customer Service Rep
Base pay range
$57,100.00/yr - $57,100.00/yr
Job DescriptionThe Sherwin‑Williams Management & Sales Training Program is an accelerated, entry‑level position designed to prepare candidates for a Store Management role in 18‑24 months. The program lasts 8 weeks of training followed by on‑the‑floor experience. A typical schedule is 44 hours per week, which may include evenings and weekends. Participants collaborate with store management to oversee a million‑dollar business, providing leadership and insight into store operations, client strategy, and growth.
Successful completion opens a clear career trajectory toward an Assistant Store Manager position, enhancing market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who require large volumes of high‑quality products.
- Complete training consistent with established program
- Support business strategies to increase sales and optimize profitability
- Ensure high levels of customer satisfaction through excellent service
- Build and maintain product knowledge to provide effective customer recommendations
- Build positive relationships with wholesale and retail customers
- Complete store administration
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Partner with Store Manager to make outside sales calls to increase market share
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must have a bachelor’s degree by the start of this development program
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
- Have at least one year of experience working in a retail, sales, or customer service position
- Have at least one year of experience in a leadership role(s), supervising others, or leading teams
- Have previous experience working in a team‑oriented setting including work experience, extracurricular activities, military service, etc.
- Have previous work experience selling paint and paint related products
- Have work experience using timekeeping and/or customer relationship management (CRM) systems
- Willingness to relocate for future job opportunities
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin‑Williams is a place that takes its stability, growth, and momentum and translates it to possibility for our people.
Our people are behind the strength of our success, and we invest and support you in:
- Life … with rewards, benefits and the flexibility to enhance your health and well‑being
- Career … with opportunities to learn, develop new skills and grow your contribution
- Connection … with an inclusive team and commitment to our own and broader communities
Equal Employment Opportunity
Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive…
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