Client Services Representative

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Cherry Hill Animal Hospital is seeking a full-time Client Service Representative. Candidates should have experience in the client service department of a Veterinary Hospital or similar facility. We seek a flexible, career-minded individual capable of working in a fast-paced environment. Schedules vary, and we offer competitive compensation along with an excellent benefits package to all full-time employees.

Job Responsibilities:

• Answer incoming customer inquiries
• Collaborate with management to stay updated on products, services, and policies
• Record customer information in our database
• Engage with clients professionally and actively listen to their concerns
• Provide support and solutions per company policies
• Perform other duties as assigned

Communication Methods:

• Email
• Phone
• In person

Work Location: In person

Job Details:

• Type:
  Full-time
• Pay: $15.50 - $19.00/hr

Benefits include:

• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible spending account
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 10-hour or 8-hour shifts

Qualifications:

• High school diploma or equivalent (preferred)
• At least 1 year of front desk experience (preferred)

Seniority level: Entry level

Employment type: Full-time

Industry: Veterinary Services

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