Business Process Manager II

Location: Cherry Hill Township

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* Work Location:

** Cherry Hill, New Jersey, États-Unis d'Amérique
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* Hours:

** 40
* * Pay Details:**$86,840 - $130,000 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
** Line of Business:
** Fonctions des services habilitants de l’entreprise
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* Job Description:

** We are looking for candidates with a strong depth of knowledge and experience in risk management, regulatory compliance, critical thinking, and process efficiencies to enhance the capabilities across both our Exception Monitoring Teams within CCUL. The focus will be on researching, investigating, and challenging flagged items that fall outside predefined thresholds, ensuring timely identification of potential risks and regulatory concerns.

Expertise in understanding and analyzing high-risk items for further investigation while aligning processes with evolving regulatory requirements is essential as well as experience with management, coaching, and feedback. Additionally, candidates should have experience optimizing workflows through automation to improve efficiency and reduce manual oversight. The ideal candidate will possess the ability to leverage data analytics tools, interpret flagged trends, have a strong ability to build relationships with our partners, challenge and remediate, and provide actionable insights that drive compliance and risk mitigation strategies.
** Depth & Scope:
*** Facilitates the documentation of all processes and controls
* Serves as the subject matter expert on all of the units functions and processes
* Defines, designs, and supports process improvement initiatives across multifunctional areas and ensures alignment with the overall organizational strategy
* Leverages and partners with IT, Ops Innovation and Excellence, Risk Management and other teams to drive and deliver improvements to the processes
* Challenges existing processes and makes change recommendations as necessary
* Identifies points of process risks or potential failure and makes recommendations to control risk, follow process through to completion
* Ensures alignment with customer expectations to deliver a WOW! experience
* Partners with unit managers to provide support as needed
* Manages the technology change control process as needed
* Works on, and occasionally lead, special projects as needed
* Responsible for 3 6 processes of medium to high complexity
* Understands and contribute to the achievement of business strategy, goals and objectives
*…