Front Desk, Administrative/Clerical
Listed on 2026-02-09
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Administrative/Clerical
Medical Receptionist, Front Desk/Receptionist, Healthcare Administration, Office Administrator/ Coordinator
Overview
We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Responsibilities- Answer incoming calls on a multi-line telephone system with professionalism and efficiency
- Schedule and confirm patient appointments
- Transfer calls and take accurate messages according to office procedures
- Greet patients and visitors and notify the appropriate team member of their arrival
- Collect and post co-pays and communicate outstanding balances
- Check patients out and follow proper check-out protocols
- Notify the doctor when a patient cancels
- Prepare charts, gather necessary paperwork, and print daily appointment schedules
Skills and Abilities
- Excellent customer service and communication skills
- Ability to maintain professionalism, confidentiality, and diplomacy
- Strong interpersonal skills with the ability to work with diverse individuals
- Detail-oriented with strong follow-up and multitasking capabilities
- Adaptable and flexible in a fast-paced, ever-changing environment
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- High School Diploma or equivalent required
- Front desk or medical office experience preferred
- Familiarity with electronic medical records (EMR) is a plus
- Multiple medical and prescription coverage options
- Dental and vision care plans
- Health Savings Accounts (HSAs), where applicable
- Flexible Spending Accounts (FSAs)
- Voluntary critical illness, cancer, and accident insurance
- Voluntary hospital indemnity coverage
- Voluntary short-term and long-term disability insurance
- Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
- 401(k) retirement savings plan
- Paid time off (PTO)
- Vision
- Flexible Spending Accounts
- Met Life Auto/Vehicle & Home Insurance Discounts
Position hours are as follows:
- Monday - 8:30am - close (approximately 7pm but can be later during busy season)
- Tuesday - off
- Wednesday - 8:30 - close (approximately 7pm but can be later during busy season)
- Thursday - 1pm - close (approximately 7pm but can be later during busy season)
- Friday - every other Friday 8:30am - 5pm
- Saturday - every other Saturday 8:30am - 12pm
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