Logistics Coordinator

Designation:  Logistics Coordinator

Location - Chennai

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the

Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order

scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring

vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and

deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve

order errors or cancellations.

Key Responsibilities

The logistics coordinator will be responsible for coordinating and managing the logistics operations in

particular locations. The key responsibilities include:

Coordinating vehicle dispatch and ensuring timely delivery and pickup

Monitoring vehicle movement and tracking

Handling customer calls for scheduling orders and addressing queries

Planning daily routes for efficient delivery

Scheduling and monitoring urgent pickups

Controlling vehicle costs

Following up and resolving customer escalations via email

Managing vehicle arrangement and maintenance

Training and developing support staff

Controlling in-transit damage

Coordinating with the warehouse team to address errors and cancellations

Alternative order planning in case of in-transit cancellation

Candidate Qualifications

The ideal candidate should possess the following qualifications:

Good communication skills in English and Hindi

Strong problem-solving abilities

Flexibility to work in different shifts

Ability to coordinate with third-party business partners, drivers, and customers

Excellent knowledge of logistics processes and tools

Proficiency in data entry

Comfortable with outbound calls

Strong decision-making and coordination skills with internal teams

Required Skills

The ideal candidate should have the following skills:

Good communication in English and Local Language (Mandatory)

Problem-solving ability

Flexibility in working for different shifts

Coordination with 3rd party business partners and handling drivers and customer calls

Excellent process knowledge/tools

Join Rentomojo and be part of a company that is transforming the rental industry by providing

convenient, affordable, and stylish living solutions. If you are a results-driven individual with a passion

for operational excellence, we invite you to apply for the Logistics Executive position and help us

shape the future of rental living in India.

Visit our career page here

Skills:

coordination skills,flexibility in working shifts,flexibility in working for different shifts,address errors and cancellations,decision-making and coordination,coordination with third-party business partners,strong decision-making skills,good communication skills,in-transit damage,good communication in english and local language,outbound calling,customer calls,daily routes,logistics processes knowledge,problem-solving abilities,knowledge of logistics processes and tools,flexibility to work in different shifts,data entry proficiency,excellent process knowledge/tools,outbound call comfort,problem-solving,handling drivers and customer calls,coordination with 3rd party business partners,problem-solving ability,communication in english and local language,customer escalations