Fashion Consultant - Ed--Mamma

Position: Fashion Consultant - Ed-A-Mamma
Company Overview

Reliance Retail is India's largest and fastest-growing retailer, recognized for its leading omni-channel presence and superior customer experiences across major consumption sectors. With over 15,000 stores nationwide and a diverse portfolio including Fashion & Lifestyle, Reliance Retail is committed to quality, innovation, and value-driven service.

Job Overview

We are seeking a dynamic Junior Fashion Consultant for Ed A Mamma, a Reliance Retail brand. This full-time position is available in Chennai, Raipur, Delhi, Cochin, Hyderabad, Varanasi, and Lucknow. Candidates should have 1-3 years of relevant experience and a passion for delivering exceptional style and customer service in a fast-paced retail environment.

Qualifications And Skills

Minimum 1 to 3 years of experience in retail or fashion consulting, demonstrating strong understanding of current fashion trends and retail operations.
Excellent communication and interpersonal skills, enabling effective engagement with a diverse customer base and successful team collaboration.
In-depth product knowledge, with the ability to educate and inspire customers about various fashion offerings and collections.
Facility in personal shopping techniques, guiding customers to select products that suit their preferences, lifestyles, and occasions.
Proficiency in sales, consistently meeting and exceeding store targets through exceptional consultative selling and follow-up strategies.
Strong trend analysis skills to stay ahead in recommending fashionable choices aligned with seasonal and brand trends.
Customer service excellence, ensuring high satisfaction levels and nurturing repeat business through a personalized approach.
Ability to work efficiently in a fast-paced retail environment, multitasking between client needs, merchandise management, and team support.
Fashion Consulting (Mandatory skill)

Roles And Responsibilities

Act as a personal style advisor to customers, providing personalized product recommendations and dressing solutions tailored to their individual needs.
Demonstrate up-to-date product knowledge and share insights with shoppers to enhance their style and wardrobe choices.
Assist in driving store sales and achieving targets by building relationships, upselling, and maximizing conversion opportunities.
Stay abreast of current fashion industry trends to offer informed and relevant advice, maintaining Ed A Mammas trend-forward positioning.
Provide an engaging and memorable in-store experience through attentive customer service, from greeting to after-sales support.
Support in maintaining visual merchandising standards and store presentation as directed by management.
Participate in team meetings, training sessions, and continuous learning initiatives to improve professional expertise.
Handle customer feedback and resolve challenges promptly to ensure satisfaction and brand loyalty.