Technical Manager

Job Designation:
Technical Manager

Experience:

9-15 Years

Work Location:

Chennai/Trichy
Timings :

US Shift(7:30PM to 4:30AM)
Work Mode:
Work From Office

Job Description
Key Responsibility Area: (Specifies Key Result Areas for the Incumbent)
Lead and manage a team of software developers, Testers and automation engineers.
Define project goals, scope, and deliverables; ensure successful execution.
Provide technical guidance and mentorship.
Identify opportunities for process improvement and automation.
Implement bst practices and tools for efficient development.
Drive innovation and continuous improvement in methodologies.
Collaborate with product, QA, and operations teams to define requirements.
Maintain strong stakeholder relationships aligning technology with business goals.
Define and track KPIs for project success.
Monitor team performance and provide feedback.
Experience in banking applications and CRM processes.
Continuously update rules/procedures and manage daily activities.
Support special projects.
Eligibility Criteria: (Skill set required to do the job
- Knowledge, Tools, Technical Knowledge, Certifications etc.)

Must have:
Strong technical background, expertise in two or more languages (.Net, C#, JavaScript, Java, PHP, GO).
CRM project experience (Sugar

CRM or Salesforce for Banks/Credit Unions).
Proven delivery of complex applications and CRM projects.
Experience in automation strategies for efficiency.
Knowledge of Generative AI, Agentic architectures, prompt engineering, RAG pipelines.
LLM-based product development (fine-tuning, embeddings, vector DBs, inference optimization).
Familiarity with AI platform architecture (local/cloud).
Agile/Scrum and Dev Ops knowledge preferred.
Excellent leadership, communication, and self-learning skills.
Ability to manage 15+ developers.
Nice to have:
Familiarity with no code Low code platforms, Xamarin/Maui, API integrations.
Cloud computing (AWS, Azure, GCP, Oracle CP).
Exposure to AI-driven automation, cloud AI services, and open-source LLM frameworks.
Knowledge of model evaluation, monitoring, and ethical AI practices.

Experience with API integrations in complex banking applications environment.
Exposure to AI-driven automation strategies for software development processes.
Knowledge of model evaluation and monitoring for production AI systems.
Understanding of ethical AI practices and compliance in financial technology environments.
BEHAVIORAL

SKILLS:

(Attitude, Aptitude and Abilities)
Demonstrate strong leadership qualities by inspiring and motivating team members, providing clear direction,
fostering collaboration, and supporting a positive work environment.
Exhibit strong analytical and problem-solving skills to identify root causes of issues and develop effective
solutions.
Possess excellent interpersonal skills, collaborating effectively with cross-functional teams and stakeholders,
fostering open communication, and mutual respect.
Demonstrate flexibility and adaptability in managing changing priorities and requirements, effectively handling
ambiguity and uncertainty.
Display a commitment to continuous learning and professional development, staying updated with industry trends,
and best practices.
Communicate effectively with team members, stakeholders, and clients, ensuring clarity of information and
alignment of goals.
Demonstrate sound judgment and decisiveness in making tough decisions, considering various factors, and
balancing risks and benefits.
Effectively manage conflicts within the team or with stakeholders, facilitating constructive dialogue and finding
mutually acceptable solutions.
Empower team members by delegating responsibilities, providing autonomy, and recognizing their contributions
and achievements.
Show empathy, self-awareness, and social skills in interactions, fostering positive relationships, and building trust
within the team.
Attention to detail, high output accuracy, and innovative problem-solving in software development.
Excellent verbal and written communication skills in English.
Strong leadership and collaboration skills, with a focus on team building, employee development, and delegation.
Assertiveness, emotional stability, openness, goal orientation, fostering innovation, and optimism.
Benefits & Perks:
Two weekly offs – 5 days working and 2 Week Offs
Hassle-free transit to work – Cab facility available for pick & drop
Medical insurance