Senior SAP Basis and Linux Administrator

Senior SAP Basis and Linux Administrator

DEPARTMENT:
Group Business Systems

REPORTS TO:

Team Lead – SAP Technical

SCOPE:

Provide advice, support and implement IT technology solutions relating to SAP Solutions and Linux infrastructure.

LIAISES WITH:
External:

Internal:

Hardware vendors, software vendors, consultants and their associated partners.

All members of the IT team.

SUPERVISORY RESPONSIBILITY:

Nil

OBJECTIVES:
To ensure all of Lactalis’ SAP and Linux environments are secure, highly available and scalable for future initiatives while remaining cost effective

LACTALIS CORE COMPETENCIES

Ambition
Performance
Continuous Improvement
People Development
Engagement
Loyalty
Accountability
Tenacity
Entrepreneurship
Simplicity
Pragmatism
Transparency
Accessibility

TECHNICAL SKILLS &
QUALIFICATIONS

Relevant tertiary studies and/or industry certifications.
Planning, implementation, management, configuration and maintenance of Red Hat Enterprise Linux operating systems and associated server technologies including VMWare ESXi.
Planning, implementation, management, configuration and maintenance of various SAP Solutions including Fiori Apps.
Planning, implementation, management, configuration and maintenance of database applications on Linux operating systems such as Oracle, MaxDB, SAP HANA.
Understanding of archiving and document storages systems such as Open Text.
Knowledge and awareness of standards pertaining to Cyber Security and best practices to mitigate associated security risks.
Experience in writing policies and procedures and other support documentation.
A good understanding of network protocols particularly TCP/IP, DNS, HTTP, HTTPS, X.509 and NTP.
Understanding and experience with monitoring tools, backup technologies and disaster recovery methodologies.
Strong analytic skills in order to convert risk and incident data into actionable items and meaningful management information.
Solid experience in writing policies and procedures and other support documentation.
Good oral and written communication skills.
Strong troubleshooting skills.
Strong customer service focus.

RESPONSIBILITIES
Maintain the capacity, availability and performance of Linux and Oracle database systems to meet service levels of SAP solutions.
Proactively monitor SAP, Linux and database systems, undertake fault detection and incident/problem resolution.
Monitor and assess system performance trend analysis, undertake regular systems housekeeping and make recommendation or undertake resolution to ensure optimal performance and availability of SAP systems.
Work closely with IT Applications teams and other IT Technical team members to ensure alignment and support of new initiatives.
Highlight cyber security risks associated with SAP solutions and provide mitigating controls or resolution where required.
Handle multiple tasks concurrently, ensuring deadlines are met and industry best practices are followed.
Undertake rostered “downtime window” administration and after hours on-call support.
Provide internal consulting services where specialist Linux, Oracle, or SAP Basis knowledge is required.
Provide SAP solution administration support to SAP business clients.
Evaluate, design and implement new and emerging SAP solutions.
Provide input into strategies, standards, policies and future planning.
Develop documentation of high-level designs or implemented solutions and contribute to the development of operational procedures.
Contribute to the Information System Disaster Recovery Manual and coordinate contingency testing.
Communicate effectively with clients, suppliers and peers at all levels.
Escalate issues to external support organisations when required.
Ensure success in terms of positive results and client satisfaction.

Personal Development

To ensure all of Lactalis’ SAP and Linux environments are secure, highly available and scalable for future initiatives while remaining cost effective.

Ambition
Performance
Continuous Improvement
People Development
Engagement
Loyalty
Accountability
Tenacity
Entrepreneurship
Simplicity
Pragmatism
Transparency
Accessibility

Relevant tertiary studies and/or industry certifications.
Planning, implementation, management, configuration and maintenance of Red Hat Enterprise…