HCL Tech- Account Activation & Setup-OTC process

Position: HCL Tech-Hiring Account Activation & Setup-OTC process
HCL Tech-Hiring
- Chennai Location-Account Activation & Setup-OTC process

Skills Description

• Supervise daily account setup operations and team workload.

• Ensure adherence to internal controls and data governance policies.

• Handle escalations related to account creation delays or errors.

• Conduct root cause analysis for recurring data issues.

• Collaborate with IT for system enhancements or bug fixes.

• Review and approve non-standard or high-risk account setups.

• Maintain SOPs and ensure team compliance.

• Lead onboarding sessions for new team members.

Skills Requirement / Certification

• Team Management:
Ability to assign tasks, monitor workloads, and support team performance.

• Escalation Handling:
Resolve complex or high-risk account setup issues.

• Root Cause Analysis:
Investigate recurring errors and implement corrective actions.

• Policy Enforcement:
Ensure adherence to data governance and compliance standards.

•

Cross-Functional Collaboration:

Work with IT, finance, and compliance teams.

• SOP Maintenance:
Update and enforce standard operating procedures.

• Coaching

Skills:

Mentor junior staff and conduct knowledge-sharing sessions.

Perks and Benefits :

1. Cab provided

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with Night shift

Work Location:

Chennai

Role
- Account Activation & Setup
- Analyst- OTC

Shift – Night

Experience- 2 to 4 years

Chennai location Interested candidates with excellent communication can share your profiles to

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Location:

Night

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