Platform Engineer

Position: Platform Engineer I
Description

Platform Engineer I

Chennai, India

The Opportunity:

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

For more information about Anthology and our career opportunities, please visit

As a member of the Platform Engineering team, you will combine software and systems engineering to help build and run large-scale, distributed, and fault-tolerant systems. This is a driven, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the education market. By joining this team, you will become a core contributing member to the Dev Ops team delivering eLearning services to over a thousand clients, comprising of almost four million users worldwide.

Specific responsibilities will include:

Engaging with development teams on architecting better system design, deployment, capacity planning, identifying/highlighting areas for improvement, enforcing Dev Ops and SRE practices, and supporting them as they transition to production
Monitoring and logging the availability, performance, and health of production systems in support of meeting service level objectives
Enhancing and implementing automation and tooling to continuously improve the reliability, scalability, and velocity of services deployed on instances
Actively practicing Dev Ops culture and SRE practices for building well stable product releases across environments
24/7/365 responsibility for assigned production applications, including on-call responsibilities, following defined procedures, owning and managing a runbook for each application, and maintaining system uptime to contractual SLAs
Participating in emergency incident response, on-call rosters, and practicing blameless post-mortems that lead to improvements in resiliency
Learning any appropriate tech stack needed for the organization
Building, maintaining, and improving CI/CD pipeline in support of all assigned applications
Supporting production and non-production environments where appropriate
Executing and maintaining industry best practices for security, compliance, and auditing, including a continuous improvement cycle
Handling planned and support activities as per the priority set

The Candidate:

Required skills/qualifications:

At least 2 years of cloud-based Platform/Dev Ops engineering experience
Get it done mindset
Hands-on experience with Python, Shell, Groovy, YAML scripting

Experience with networking concepts, MySQL/Dynamo DB, Lambda, backup & recovery strategies and adhering security policies
Demonstrated experience with production support in a cloud environment, including outage/incident management
Demonstrated collaboration across departments, teams, and partners in different geographic areas
Expertise with analyzing and troubleshooting large-scale, multi-region application and its infra in a public cloud (Primarily AWS)

Experience with cloud deployment and management tools (e.g. Terraform, CDK, Code Deploy)

Experience with containerization using Docker, Kubernetes, or Open-shift
Demonstrated experience with monitoring, logging, and alerting tools (e.g. Cloud Watch, New Relic, Grafana, ELK, Chaos Search)
Hands-on experience with enabling CI/CD pipeline over codes using Jenkins or Azure or AWS (Code Pipeline)
Expert-level troubleshooting skills using application and infra logs
Ability to identify and enhance the metrics needed for product stability and reliability
Experienced in continuously identifying and implementing the possible automations
Experience working with cross-functional teams on the activities till completion
Self-driven and ability to lead objectives to completion
Excellent written and oral communication skills across different layers within a company

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.