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Technology, Digital and Data
Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Job Summary
We are seeking an experienced and motivated Release Manager with strong Dev Ops skills to join our dynamic team responsible for Caterpillar's eCommerce sites for online parts sales. The successful candidate will be responsible for overseeing the release process, ensuring that all software updates and new releases are delivered smoothly and efficiently. This role requires a deep understanding of Dev Ops practices, excellent project management skills, and the ability to collaborate effectively with cross-functional teams.
What You Will Do
Manage the end-to-end release process, including planning, scheduling, coordinating, and executing software releases.
Work closely with development, operations, and quality assurance teams to ensure seamless integration and delivery of new features and updates.
Implement and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the release process.
Monitor and troubleshoot release-related issues, ensuring timely resolution and minimal impact on production environments.
Develop and maintain release documentation, including release notes, deployment guides, and rollback plans.
Collaborate with stakeholders to define release schedules, establish release criteria, and ensure alignment with business objectives.
Conduct post-release reviews and retrospectives to identify areas for improvement and implement best practices.
Stay up-to-date with industry trends and emerging technologies to continuously enhance our release management processes.
What You Will Have
Effective Communications:
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving:
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Customer Support Policies, Standards and Procedures:
Knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions.
Software Product Technical Knowledge:
Knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.
Software Release Management:
Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools.
Software Reliability Management:
Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
Performance Measurement and Tuning:
Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
Technical Troubleshooting:
Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Considerations For Top Candidates
Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent working experience
Proven experience as a Release Manager, Dev Ops Engineer, or in a similar role.
Strong understanding of Dev Ops principles and practices, including CI/CD, infrastructure as code, and automated testing.
Experience with popular Dev Ops tools and…
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