Job Description & How to Apply Below
Job Description
We are seeking an experienced Service Now Developer to join our dynamic IT team. The ideal candidate will be responsible for designing, developing, and implementing solutions within the Service Now platform across various modules. The role demands a deep understanding of ITSM, ITOM, CSM, GRC, HR, and Custom Application Development within Service Now.
Key Responsibilities
Develop, configure, and improve core and custom applications in Service Now.
Work across various Service Now modules like IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), Integrated Risk Management (IRM), HR Service Delivery, and others.
Collaborate with stakeholders to define system requirements and customize the platform accordingly.
Create and customize Service Now workflows and forms for an enhanced user experience.
Ensure the implementation of best practices within the Service Now platform.
Provide technical support and guidance on Service Now capabilities.
Integrate Service Now with other third-party tools and software.
Conduct regular system audits to ensure optimal performance.
Prepare and maintain documentation on processes, policies, and application configuration.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience as a Service Now Developer with a strong understanding of the Service Now platform.
Familiarity with Service Now modules such as ITSM, ITOM, HR Service Delivery, and Custom Application Development.
Excellent knowledge of JavaScript, HTML, CSS, and other relevant web technologies.
Experience with REST and SOAP web services.
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
Preferred Skills
Service Now Certified Application Developer, Service Now Certified System Administrator or any module Implementation certification .
Experience with Agile and Scrum methodologies.
Knowledge of ITIL processes
Location:
Bangalore - VPTS, Bangalore, Karnataka, India ;
Chennai - VPTS, Chennai, Tamil Nadu, India ;
Mumbai - VPTS, Mumbai, Maharashtra, India
Position Requirements
10+ Years
work experience
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