Remote Operations Engineer

Vestas is a global leader in wind technology and a driving force in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing and maintenance of Wind Turbines. Come and join us at Vestas!

Asset Performance Operations  Remote Operations Centers  ROC Chennai

Global Operations Engineering, Remote Operations Centers, Remote Operations Center APAC Remote Operations Center (ROC) provides real-time operational support to maximize turbine and system availability. We provide required support for external customers, field personnel, and cross-DE resolve technical and operational issues. Our department strives to bring forth technical and operational improvement solutions to optimize turbine cost of energy

Responsibilities

Perform advanced level wind turbine remote operations and Support during night shift
This includes proficient operation and use of remote operation and diagnostic tools
Familiarization of SAP front end. Perform advanced operational performance analysis and execute strategy to ensure targets are achieved
Should have Wind Turbine Field experience and hands on experience in gear box, systems, and controls
Effectively gather information remotely regarding turbine issues and performance
Should diagnose, recommend, and implement solutions for turbine equipment
Communicate pertinent information to key individuals and the field
Seek assistance when encountering turbine issues outside trained skill level to ensure success in resolution
Follow basic structured problem-solving process to perform troubleshooting and diagnostic tasks with remote SCADA and IT diagnostic tools
Independently initiate and perform most work tasks as well as follow defined instructions as directed according to written and verbal instructions
Demonstrate and promote integrity, strong initiative, as well as a focus on reliability, and quality of work
May assist with or perform basic quality audits of operations
Proactively look for improvement opportunities to job appropriate processes and procedures and communicate through appropriate channels
Interface with customer and may respond to customer inquiries
Will refer complex customer inquiries to higher level technical staff or manager
Manage Escalations through undertaking and interpreting WTG data and demonstrate strong customer service
Enhance team competencies by sharing knowledge, support team to navigate through complex technical issues
This role may require travel, including working a flexible and variable work schedule as needed to meet business objectives
Participate in RCA, continuous improvement and lean initiatives

Qualifications

B.E in Mechanical / Electrical/Electronic Engineering or equivalent education
Minimum 3-5 years technical in wind industry experience
Demonstrated use and understanding of intermediate IT tools
Should possess excellent verbal communication skills and reading comprehension skills Strong attention to detail and solid problem-solving skills Prior customer relations experience in a commercial setting preferred

Competencies

Experience in Wind Turbine operation and maintenance or wind turbine remote operations and support or Wind Turbine testing or relevant Wind turbine technical exposure through which there is a good technical understanding of different functionalities
Previous experience in night shift will be an added advantage
Perform medium operational performance analysis and execute strategy to ensure targets are achieved
Should have good communication skills to handle Global stake holders
Ability to understand technical language and to recognize and differentiate technical issue
Ability to work independently and unsupervised as well as in a team environment
Willing to work in rotating shift pattern based on business needs
Advanced Proficiency in Microsoft Office tools Word, Excel, and PPT
Experience in remote operation and diagnostic tools, SAP front end, analytical tools like SQL & Power Bi will be an advantage

What We Offer

You'll have the opportunity to help strengthen the position of Vestas in a key market for the company with excellent perspectives of growth. Join Vestas and you'll cultivate your career in an inspiring environment at the world's leading wind turbine producer, which has an ongoing dedication to sustainability. We value individual initiative, the desire to take on responsibility, and the right balance between creativity and quality in all solutions.

At Vestas your success is our success. Exposure to Global operating team with diverse and employee friendly environment.

Additional Information

Your primary workplace will be in Chennai, India.

This role may require travel, including working a flexible and variable work schedule as needed to meet business goals.

Please note:

We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 28th February 2026.

Our commitment to a fair hiring.

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