Telecaller – Education Consultant

We are looking for a dynamic and confident  Telecaller – Education Consultant  who can communicate with prospective students and guide them about various academic programs, admissions, and career opportunities. The candidate will be responsible for handling inbound and outbound calls, explaining course details, and converting inquiries into admissions.

Key Responsibilities:

• Handle  inbound and outbound calls  from students and parents regarding course inquiries.

• Provide detailed information about  courses, admission procedures, eligibility, and fees .

• Guide students in selecting the  right course based on their interests and career goals .

• Follow up with potential students through  calls, Whats App, or email .

• Maintain and update  student inquiry data in CRM or Excel sheets .

• Achieve  daily/weekly lead conversion targets .

• Schedule  campus visits, counselling sessions, or admission interviews .

• Build strong relationships with students and parents.

Required Skills :

• Excellent  communication skills (Tamil/ English / Regional language)

• Good convincing and counselling ability

• Basic knowledge of computer, CRM, and MS Excel

• Strong follow-up and lead management skills

• Positive attitude and target-oriented approach

Eligibilities :

• Graduate in any discipline (Education background preferred)

• Experience in  education counselling / telecalling / admissions  is an advantage

• Freshers with strong communication skills can also apply

Job Details :

Experience:

0–3 Years
Job Type:  Full Time
Industry:  Education / EdTech / College Admissions

Location:

Chennai
Salary:  As per industry standards + Incentives

KPI:

• Number of calls handled per day

• Student lead conversions

• Admission closures

• Follow-up and lead response time