Program Manager

Job Description:

Program Manager – EdTech Projects (Training Courses Across Colleges)

Overview

The Program Manager will lead, manage, and scale EdTech training programs delivered across colleges and educational institutions. This role involves overseeing end-to-end planning, coordination, and execution of training courses, ensuring high-quality delivery, stakeholder alignment, and achievement of learning outcomes. The candidate will serve as the primary bridge between internal teams, colleges, trainers, and technology partners.

Roles And Responsibilities

Program Planning & Strategy
Develop program roadmaps for training courses delivered across multiples colleges.
Define program goals, success metrics, timelines, and delivery structures.
Coordinate with academic institutions to understand training needs and customize learning modules accordingly.
Align with internal leadership on program direction and reporting.
Program Execution & Delivery
Oversee day-to-day execution of EdTech training programs across multiple campuses.
Coordinate trainer schedules, batches, course materials, and assessments.
Ensure all training sessions meet quality, engagement, and content delivery standards.
Monitor attendance, performance, engagement, and outcomes for each batch.
Stakeholder Management
Serve as the primary point of contact for colleges, faculty coordinators, and training partners.
Work closely with trainers, curriculum teams, technical teams, and support staff.
Conduct regular review meetings with colleges to track progress and resolve issues.
Handle escalations, concerns, or operational challenges effectively.
Operations & Coordination
Manage onboarding of colleges, trainer allocations, project timelines, and resource planning.
Ensure all digital tools, LMS platforms, and technical setups are properly implemented and supported.
Oversee documentation, reports, dashboards, and tracking systems for program performance.
Maintain compliance with academic and institutional guidelines.
Quality Assurance & Improvement
Review training quality, delivery effectiveness, and student feedback.
Identify areas for improvement and implement enhancements.
Track KPIs and prepare periodic performance reports.
Budgeting & Resource Management
Assist in planning program budgets and resource allocation.
Optimize trainer deployment, material production, and operational costs.

Education

Required

Skills & Qualifications

Bachelor's or Master's degree in Education, Management, Engineering, or related fields.
MBA or equivalent preferred.

Experience

5+ years of experience in Program/Project Management, EdTech operations, Training Management, or Academic Coordination.
Experience working with colleges or training institutions preferred.

Technical & Functional Skills

Strong understanding of EdTech platforms, LMS tools, and digital training workflows.
Ability to manage multiple parallel programs.
Excellent planning, scheduling, and organizational skills.
Proficiency in MS Office, Google Workspace, and project management tools.

Soft Skills

Excellent communication and stakeholder management.
Strong leadership and coordination capabilities.
Problem-solving mindset and ability to handle escalations.
High attention to detail.

Preferred Attributes

Experience managing large-scale training programs across colleges.
Familiarity with curriculum development and upskilling programs.
Ability to travel when required.