Academic Couselor - Offline Centre

Academic Counselor/Sr. Academic Counselor

Job Summar y:
We are looking for a proactive and empathetic  Academic Counsello r to guide and support students in selecting the right learning programs tailored to their goals. The ideal candidate will possess excellent communication and problem-solving skills, with a passion for helping learners achieve academic and career success in a fast-growing EdTech environment
Key Responsibilitie s
Counsel prospective students and parents to help them understand and choose suitable courses and learning programs
Conduct detailed needs assessments to match students' career goals, educational needs, and program offerings
Follow up on leads and inquiries via phone, email, and other channels to convert them into enrollments
Provide detailed and accurate information about course content, curriculum, duration, and career outcomes
Maintain a strong understanding of EdTech offerings, trends, and student needs to deliver personalized guidance
Collaborate with the sales and marketing teams to achieve enrollment targets and drive business growth
Build and nurture relationships with students, parents, and other stakeholders to ensure a smooth onboarding process
Track and maintain accurate records of student interactions, inquiries, and enrollments in the CRM system
Provide post-enrollment support, including addressing queries and resolving challenges faced by students
Qualification s
Any Bachelors degree
Proven experience in academic counseling, sales, or customer support roles (preferably in the EdTech sector)
Exceptional communication, listening, and interpersonal skills
Ability to identify student needs and deliver tailored solutions
Goal-oriented mindset with a track record of achieving targets
Proficiency in CRM tools, MS Office, and virtual communication platforms
Ability to work in a fast-paced, dynamic environment while maintaining a student-centric approach

Location
- Chennai , Hyderabad , Vizag , Vijayawada , Pune & Patiala