Site Supervisor

Location

Cheltenham, Gloucestershire, GL52

£13.40 per hour

Monday to Friday, 06:00–13:30 (37.5 hrs/week, no Bank Holidays)

Site Based

See a Different World. Where potential is seen and progress is nurtured.

Site Supervisor

As a Site Supervisor at Securitas, you’ll lead our Front of House Security operations, ensuring a safe, professional, and welcoming environment for staff, visitors, and contractors. Whether you’re overseeing access control, managing visitor registration, or coordinating with facilities teams, you’ll be the face of security excellence. This isn’t just another job. It’s your opportunity to step into a role where your leadership is valued, your professionalism shines, and your growth is supported every step of the way.

You’ll play a vital part in keeping people, property, and information safe. That includes:

• Ensure all security personnel under your supervision are trained and licensed appropriately.
• Accurately schedule and plan staffing to cover holidays, sickness, and absences effectively.
• Maintain regular communication with Security Officers, monitoring performance, and fostering positive employee relations.
• Manage the appearance and behaviour of security personnel, taking corrective action as needed.
• Encourage staff recognition and nominations for awards to boost morale.
• Keep assignment instructions and site documentation up to date.
• Report all incidents in compliance with customer and company policies.
• Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.
• Assist in developing and sharing best practices to enhance service effectiveness.
• Plan, develop, and implement staff training, including emergency procedures.
• Monitor and report faults with security equipment promptly.
• Ensure proficiency in operational functions such as Access Control, CCTV, and Alarm Systems.
• Serve as the primary contact for security‑related queries, resolving complex issues and escalating complaints as needed.
• Support the Site Manager and client Security Department with reasonable requests.

The responsibilities listed here aren’t the full picture— but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

What we’re looking for:

• A valid SIA licence.
• Strong communication skills in English— both written and spoken.
• Must have the right to work in the UK.
• Have a five‑year checkable employment history or be able to produce documentary evidence of any period of unemployment, self‑employment, or full and part‑time education during that period.
• The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
• Strong communication skills and proficiency in MS Word, Excel, and Outlook.
• Interpersonal skills to negotiate and handle sensitive matters with discretion.
• Adaptability and responsiveness to changing priorities.
• Additional qualifications in Health and Safety, Customer Service, and First Aid are advantageous.

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks – our real change makers of the business… YOU, the Race at Work Charter, and the Armed Forces Covenant.

We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE, and Black History Month.

• STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X‑rays, and…