Contract Specialist

Recruiter: Krystle James

Career Grade: D

Internal Closing Date: 06/02/26

Due to the sensitive nature of this role you will be required to undergo DV (Developed Vetting) level Security Clearance. An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected we are The Protectors. We deal with thousands of cyber‑attacks every day so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale with real breadth and impact.

We connect for good.

You’ll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people.

Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

You’ll be responsible for managing contractual risk, obligations and commercial performance across a defined area of our specialist business unit. This includes ensuring we deliver on our commitments to customers, maintain sustainable and profitable contracts and identify opportunities for growth and renewal. You’ll act as the central point of contact for all contractual and commercial matters within your remit, working closely with customers and internal teams to drive value and long‑term success.

This job role is based in Cheltenham. Hybrid (3 days client site & 2 days remote). Monday‑Friday 37.5 hours. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

• Act as the primary interface for high‑level customer engagements on contractual and commercial topics.
• Lead cross‑functional teams to ensure all aspects of contract delivery are understood, managed and executed effectively.
• Ensure successful delivery of contractual commitments, meeting cost targets and driving contract profitability and revenue growth.
• Own the management of contractual obligations, risks and compliance with governance frameworks.
• Support contract negotiations, renewals and change control processes, ensuring obligations are achievable and commercially sound.

• Commercial Management
• Contract Management
• Relationship Building
• Growth Mindset
• Supplier Management

• Proven experience in contract management or commercial operations.
• Strong commercial awareness and understanding of contractual frameworks.
• Excellent communication and stakeholder management skills, including experience engaging with senior customers.
• High attention to detail and ability to manage complex contractual information.

• Competitive salary
• 10% on target bonus (Depending on country based)
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On‑call allowance (Depending on role requirements)
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World‑class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

This role offers a…