Site Supervisor

Overview

Location:

Cheltenham, Gloucestershire, GL52

Pay: £13.40 per hour

Hours:

Monday to Friday, 06:00–13:30 (37.5 hrs/week, no Bank Holidays)

Site Supervisor 'll lead our Front of House Security operations, ensuring a safe, professional, and welcoming environment for staff, visitors, and contractors. Whether you're overseeing access control, managing visitor registration, or coordinating with facilities teams, you'll be the face of security excellence.

This isn't just another job. It's your opportunity to step into a role as a Site Supervisor where your leadership is valued, your professionalism shines, and your growth is supported every step of the way.

You'll play a vital part in keeping people, property, and information safe. That includes:

• Ensure all security personnel under your supervision are trained and licensed appropriately.
• Accurately schedule and plan staffing to cover holidays, sickness, and absences effectively.
• Maintain regular communication with Security Officers, monitoring performance, and fostering positive employee relations.
• Manage the appearance and behaviour of security personnel, taking corrective action as needed.
• Encourage staff recognition and nominations for awards to boost morale.
• Keep assignment instructions and site documentation up to date.
• Report all incidents in compliance with customer and company policies.
• Demonstrate understanding and engagement with the Securitas core values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.
• Assist in developing and sharing best practices to enhance service effectiveness.
• Plan, develop, and implement staff training, including emergency procedures.
• Monitor and report faults with security equipment promptly.
• Ensure proficiency in operational functions such as Access Control, CCTV, and Alarm Systems.
• Serve as the primary contact for security-related queries, resolving complex issues and escalating complaints as needed.
• Support the Site Manager and client Security Department with reasonable requests.

Please note - The responsibilities listed here aren't the full picture but they give you a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you.

What we're looking for:

Were looking for someone who sees a different world, values teamwork, shows initiative, and wants to grow. Ideally, you'll have:

• A valid SIA licence.
• Strong communication skills in English, both written and spoken.
• Must have the right to work in the UK.
• Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
• Ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
• Strong communication skills and proficiency in MS Word, Excel, and Outlook.
• Interpersonal skills to negotiate and handle sensitive matters with discretion.
• Adaptability and responsiveness to changing priorities.
• Additional qualifications in Health and Safety, Customer Service, and First Aid are advantageous.

Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity — We see potential in every person and situation
• People — We open our eyes to all that's good
• Purpose — We make your world a safer place

What You Can Expect:
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we're here to support you—just email us if you need help.

Diversity & Inclusion:
Be Yourself. We are an inclusive employer, proud of our Level 2 Disability Confident status. We support equality through Employee Networks, Race at Work Charter, and the Armed Forces Covenant, and celebrate diversity with events like BSL Week, International Women's Day, PRIDE and Black History Month.

• STRIVE Securitas Perks gives you access to a great range of discounts on retailers, services and everyday spending.
• Dental Plans — Cash back towards dental costs.
• HSF Health Plan — Healthcare cash plans at discounted rates.
• Cycle to Work — Save on a bike and equipment through salary sacrifice.
• Specsavers — Save on eye tests and glasses.
• WeCare — 24/7 online GP and mental health support.
• Toothfairy — Online dental guidance from UK dentists.
• Pension Plan — Employer-contributed pension plan.
• Payroll ISA — Tax-efficient savings.
• Free Mortgage Advice
• Go & Live Financial Wellbeing Hub
• Death in Service Benefit — Life assurance for permanent employees.

Take the Next Step:
Join a team that values you. Click Im Interested and start your career with Securitas UK today.