Account Executive

Account Executive –6740

Salary: £26,000 to £30,000 per annum DOE

Location:

Cheltenham
Contract Type:
Permanent, full-time

An opportunity has arisen for a driven and customer-focused Account Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment.

You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey.
You must have a valid UK Licence for this role.

• Manage incoming customer enquiries, providing clear, professional and timely responses
• Build and maintain strong relationships with customers through regular communication
• Handle quotations, orders and follow-ups to support revenue and customer retention
• Manage customer accounts, ensuring information is accurate and up to date
• Proactively monitor deadlines and commitments to ensure customer expectations are met
• Liaise with internal teams to ensure a smooth end-to-end customer experience
• Identify opportunities to add value and improve customer relationships
• Maintain accurate records across internal systems
• Work in line with Health & Safety policies and company procedures
• Operate in a sustainable and responsible manner
• Provide flexibility for business needs, including occasional weekend work

• Previous experience in sales, account management, customer service or another client-facing role
• Confident communicator with strong relationship-building skills
• Organised and detail-focused with the ability to manage multiple priorities
  
  Commercially aware with a proactive approach to problem-solving
• Comfortable working in a fast-paced, target-driven environment
• Reliable, motivated and professional in approach
• Essential:
  Full UK driving licence

If this sounds like the next step in your career, please send your CV to or call Katie on for a confidential chat.

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First Base Employment is acting as a recruitment agency for this vacancy. We pride ourselves on providing a personal and professional service across the Commercial, Industrial and Engineering sectors.