Quality Assurance Manager

Job Purpose

Responsible for the development and implementation of the Quality Management System to ensure the contract is delivered to meet requirements.

Acting as the Quality Lead this role will provide assurance that all works are completed to the highest standards of quality and compliance.

• Ensure service delivery in accordance with contractual requirements.
• Host and facilitate external audits, including combined ISO 9001, 14001 and 45001 assessments.
• Establish and implement quality assurance procedures and policies.
• Implement and deliver the ISO 9001 management system on the account.
• Ensure compliance with industry standards and best practices.
• Communicate quality-related issues to stakeholders.
• Complete an annual management review of the account QMS and key measurable and report on the performance into the account leadership team.
• Other duties as required.

• Proven experience delivering in a Quality Assurance Management role.
• Lead Auditor qualified in ISO 9001 is essential for this position.
• In-depth knowledge of industry standards and regulatory requirements.
• Strong communication skills.
• A full UK Driving Licence.

• Industry leading maternity & paternity policies
• Refer a friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme
• Life Assurance