Schemes Manager - Corporate & Commercial

Join to apply for the Schemes Manager - Corporate & Commercial role at Howden, the new name for Aston Lark
.

Working at Howden gives you a chance to be part of a global insurance powerhouse. In the Corporate & Commercial division, we support clients through the complex landscape of commercial risk, delivering bespoke solutions that empower businesses to navigate uncertainty and achieve growth.

As a Schemes Manager within the Education & Not for Profit schemes, you will proactively manage and develop strong working relationships with our scheme insurers and partners to ensure they deliver exceptional service and value to our customers.

• Effective oversight and management of relationship with Howden scheme partners
• Oversight and management of profitability and operational effectiveness of Education and NFP schemes
• Work proactively with existing partners to improve customer outcomes and operational efficiencies and effective escalation where required
• Support delivery of scheme placement strategy across trading teams
• Lead initiatives for service and operational improvements by acting on feedback from customers, partners and internal stakeholders
• Support the delivery of new products and capacity
• Understanding product owners' requirements and delivering with insurers to achieve business objectives
• Ensure effective reporting and analysis of partner performance and delivery of recommendations to improve
• Review and negotiate contracts and insurer TOBA's

• Experience in managing third‑party relationships or operational experience in the implantation and management of service levels
• An understanding of the insurance market
• Excellent communication and negotiation skills
• Analytical and business management capabilities
• A proven track record of delivering exceptional customer service
• Problem solving and innovative mindset

• A career that you define. We value diversity and encourage you to bring your values to the team.
• Success comes from brave experimentation, support in everyday moments and big challenges.
• A commitment to make a positive difference at work and beyond.

We are committed to providing reasonable accommodations ides common adjustments such as software and IT, we can also accommodate flexible hours
* or hybrid working
* as the role permits.

If you’re excited by this role but have some doubts about whether it’s the right fit, send us your application. If your profile matches the criteria, we’ll be in touch to discuss any reasonable adjustments you may need.