Deputy General Manager

3 days ago Be among the first 25 applicants

We are Brio Retirement; we develop and create retirement communities in desirable locations across the country;
Brio is committed to improving the quality and experience of later living.

We want you to join the Places for People Group and the 13,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with can do people, get things done people and customer focussed people.

We are looking to recruit a Deputy General Manager on a permanent basis. You will ensure excellent delivery of service whilst achieving company budgetary targets. You will ensure excellent customer experience for residents and visitors at all times whilst maintaining all aspects of health and safety compliance.

The successful candidate will have proven leadership skills and have led teams. The ability to liaise with stakeholders at different levels is also desired. Experience with in hospitality is also advantageous.

In addition, you will possess excellent customer service skills and have strong analytical skills.

This role is based at Stow In the Wold Monday to Friday with occasional weekend work.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, an enhanced DBS check is mandatory for this position.

• A proven track record of leading managing teams
• Experience with in the hospitality sector (or equivalent e.g. Leisure or Hotels)
• Knowledge / experience of the recruitment process
• Knowledge of IT systems such as MS Word or Excel
• Proven stakeholder engagement

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Pension with matched contributions
• 35 days Holiday per year
• Training
• Extra perks including huge discounts and offers from shops, cinemas and much more.

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the…