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Head of Customer Enablement & AI Strategy

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: Zalando GmbH
Full Time position
Listed on 2025-12-20
Job specializations:
  • Management
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading global e-commerce company is seeking a Director of Customer Enablement to enhance customer support and operations. The ideal candidate will have over 7 years of experience in leadership roles within customer service and IT service management, driving operational excellence and implementing AI-powered solutions.

This role offers a hybrid working model, generous benefits including employee discounts and vacation time, and opportunities for professional development.
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