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IT Service Desk Manager — Lead & Optimize IT Support

Job in Cheltenham, Gloucestershire, GL50, England, UK
Listing for: Hazlewoods
Full Time position
Listed on 2026-01-18
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Job Description & How to Apply Below
A leading independent accounting firm in the United Kingdom is seeking an experienced IT Service Desk Manager to lead a team of up to five. This hands-on management role requires strong technical expertise in Windows 10/11 and Microsoft 365, along with excellent leadership and customer service skills. Responsibilities include managing IT support processes, handling escalations, and mentoring the service desk team.

The ideal candidate has a minimum of 2 years in IT support management and a full UK driving license as some travel is required.
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