ICT Engineer

ICT Engineer

Location : Cheltenham | On-site

Salary :

30,000 £ 35,000 per annum

• Pension
• generous holiday allowance
• free lunches during term time
• professional development support

Our client, a leading organisation within the education sector, is hiring an ICT Engineer to support and develop a busy, modern IT environment. This role plays a key part in ensuring reliable, secure, and forward‑thinking technology services that underpin both learning and business operations.

This is an opportunity to work in a varied, hands‑on role where technology is central to day‑to‑day delivery, with scope to contribute to infrastructure improvements and longer‑term ICT strategy.

• Maintain and support the organisations core ICT systems and infrastructure
• Take ownership of server and network‑related issues, including proactive maintenance
• Act as an escalation point for complex technical incidents
• Carry out root‑cause analysis and implement long‑term fixes
• Support and mentor junior members of the ICT team
• Work on ICT projects and system improvements throughout the year
• Liaise with third‑party suppliers where required

You'll work closely with teaching staff, operational teams, and senior stakeholders to ensure technology supports both educational delivery and wider organisational needs.

• Experience in a busy IT support or ICT engineering environment
• Strong technical skills across Windows‑based systems and networks
• Exposure to Microsoft 365, Azure AD, and virtualised environments
• Experience supporting a mix of devices (Windows, Apple, mobile devices)
• A proactive, customer‑focused approach to IT support

The ideal candidate will be organised, resilient, and comfortable working in a fast‑paced, people‑focused environment, with a genuine passion for technology and continuous improvement.

• A varied role with real impact across the organisation
• Supportive team environment with opportunities to develop
• Involvement in infrastructure and improvement projects
• Stable, long‑term opportunity within a well‑established organisation

Apply now to play a key role in delivering reliable, high‑quality ICT services.