Technician - Entry Level; Apprentice

Job Title: Technician – Entry (Apprentice)

Division: Client Services Team (CST)

Location: Cheltenham

Website:

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

As a Technician (Apprentice) in our Operations Team, you will be an integral part of our high performing team based out of our Cheltenham office. Your role will involve providing efficient, effective and expert administrative support to the Technical Team and Broking Divisions, in line with compliance, FCA and internal audit guidelines.

Committed to developing all our employees at AGR, we offer a mentoring and internal personal development programme.

Entry level technicians are supported to achieve professional qualifications with the Chartered Institute of Insurance to become Cert CII qualified. This is usually achieved via the fully supported level 3 apprenticeship route.

Our defined career pathways give you the opportunity to develop, build your experience and increase your salary. We’ll provide a combination of formal and on the job learning, as well as professional development. There are opportunities within our business for people with the right skills, behaviours and attitude to build their career and achieve their aspirations.

• Document Creation – gather information from files and use the data to complete standard document templates for distribution both internally and externally.
• Data Entry – fully and accurately enter, amend, update and submit data at a competent and unsupervised level onto the relevant systems.
• Management information – create and maintain electronic and paper files, manage day to day correspondence ensuring urgent matters are identified and dealt with promptly.
• Treaty Accounts Processing
• Documentation Checking
• Claims
• Premium Processing

• GCSEs in English and Maths at Grade 5 or above (or equivalent).
• Commitment to studying and achieving the Cert CII (usually via the level 3 apprenticeship route) within an 18-24 month period.
• Ability to analyse and identify key information.
• Ability to problem solve using knowledge of policies and procedures.
• Effective communication skills.
• Decision making.
• Problem solving.
• Able to work under guidance rather than close supervision.