Night Porter

Overview

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

• Take responsibility for the Food & Beverage Department during the night.
• Welcome guests to the hotel in a friendly and helpful manner.
• Keep public areas immaculate; clean public areas and prepare meeting and event spaces for the next day.
• Assist guests with luggage and enquiries.
• Carry out nightly Health and Safety audits.
• Be organized and an excellent communicator.
• Support progression opportunities to Night Supervisory or Assistant Night Management roles.

• Experience of working in a similar role is beneficial.
• Experience of night shift work is essential.
• Flexibility to work a range of shifts and days; able to discuss shift patterns at interview.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. This means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

Successful candidates can look to progress through to Night Supervisory or Assistant Night Management roles.

• A share of TRONC / Service Charge.
• Meals provided on duty and all breaks are paid.
• Annual pay review; 4 on / 4 off shift patterns available.
• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from 65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes to develop your career.
• High Street Discounts on a range of shops, experiences, holidays and more.
• Cycle to work scheme; save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical and more from 5 per month.
• Referral schemes that pay up to 1500 for referred hires.
• Uniform provided;
  Wellness & National Campaign Days promoting activities.
• Access to Wagestream for on-demand pay.
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We sponsor The Brain Charity;
  Employee Assistance Programme – free, confidential advice 24/7.
• Our Sustainability goals and green initiatives in place across hotels.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.