Team Administrator - Learning Disabilities

Overview

Team Administrator - Learning Disabilities at Gloucestershire Health and Care NHS Foundation Trust. This role is permanent and part-time (13.5 hours per week). The closing date is 19 February 2026.

This post provides administrative support to the Learning Disability service and the team, and to patients, as led by the Team Manager and Locality Support Services Manager.

The post holder will provide administrative support within the Learning Disability Services. This includes:

• Maintaining/updating information on the Trust's patient information system (RIO).
• Communicating effectively with colleagues, service users and external stakeholders by telephone and in person, maintaining a professional approach at all times.
• Actively supporting team meetings – coordinating, collating and distributing papers; ensuring minutes are accurate, well written and distributed in a timely manner.
• Providing duty cover for the Admin support team as required to meet service demands, including recording leave, sickness absences and bank shifts onto the relevant computer systems as directed by the Team Manager.
• Assisting with organisation of induction packs, interviews, timesheets and recruitment documentation; supporting with MDT meeting minute taking.

The qualifications, training & experience requirements for the role are underlined in the Job Description/Person Specification. Any applicant who does not meet the criteria will not be shortlisted.

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.

Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit

• GCSE level grade C education or equivalent Good literacy and numeracy skills
• NVQ Level 3 in administration or equivalent.
• Proven experience of unsupervised administrative work in a busy office environment
• Experience of using customer/patient information system
• Previous experience of working within the NHS
• Previous experience of working within mental health

• Ability to communicate effectively in both verbal and written form
• Ability to work effectively both autonomously and as part of a team
• Ability to demonstrate an empathetic and sensitive approach when dealing with people
• Good organisation and time-management skills
• Proactive approach - able to work on own initiative

• Ability to travel around the locality as requested, independently and efficiently.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and…